This guide will assist you in managing your distribution using Croogloo. This includes tracking sent messages, forwarding messages, and saving drafts.
Email Tracking
Status Reports:
Step 1:
To track your previously sent messages, go to your distribution menu and select the 'Sent' option.
Step 2:
You will find a list of all your previously sent distributions. Select the message you wish to track
Each Distribution Report shows the status of your message with each recipient.
Forward Sent Distribution
Step 1:
You can also view the content of any sent the message, the recipients, and any attached files. Click "View Message" to Forward.
Step 2:
Once on the message screen, click on the 'Forward' button.
Now, enter your recipient information and then click 'Send'.
Drafts
Step 1:
Save any ongoing messages as a draft from the Compose screen.
Step 2:
To view your drafts, navigate to the 'Drafts' folder
Step 3:
To restore your drafts, select "Restore Draft"
Sharing Drafts:
To enable the sharing of drafts, navigate to the right-hand menu and select 'Settings'.
Once in Settings, navigate to the Production Settings and enable "Share with Admins" under Email Drafts
Frequently Asked Questions
How do I forward distribution?
How do I forward distribution?
Navigate to the Sent folder and click the message you wish to forward. Select 'View Message', then click 'Forward' and continue to add the desired recipients.
How do I copy recipients from a past distribution?
How do I copy recipients from a past distribution?
Navigate to the Sent folder and click the message you wish to copy the recipients from. Click 'View Message' and select Copy Recipients.
How do I set Prod Office as the reply-to address?
How do I set Prod Office as the reply-to address?
Create a contact card for the Production Office email and set it to the Production department, and "Production Office" as position. Make sure to invite them as a user and select the Admin security settings. After validating the account, the email will show up as the reply-to address for all admins.