In this Article:
Upload Files from the Compose Page:
Step 1: Select Upload Files.
Step 2: Choose the file for upload and finish the categorization process.
Step 3: Next, the watermarking options will appear. Choose Recipient's Name to reflect the individuals in the recipient's list, or, customize as required.
Hit Confirm and proceed to verify the location of your file upload.
Step 4: Click Upload to finalize the process.
Upon completion, the file with the confirmed watermark will be visible.
Watermark Previously Uploaded Files
To watermark files previously uploaded into Croogloo, proceed to the Documents page.
Step 1: Select Files.
Step 2: Navigate to the folder containing the file you want to watermark and select the file.
Step 3: Click the three dots next to the file and select Apply Watermark.
Step 4: Complete the watermarking process. Once satisfied with your watermark output, and click Confirm.
The applied watermark will be visible on the file.
Step 5: Return to your Compose page and locate this file to upload it to your distribution.
Frequently Asked Questions
Can I watermark documents?
Can I watermark documents?
Yes. On the right hand side, under "Documents", select "Watermark". This will prompt you to select your distribution list, and file prior to customizing your watermark settings. Watermarking settings are also available when uploading a file for the first time.
How do I personalize my mass distributions?
How do I personalize my mass distributions?
In the compose page, after drafting your email, place the cursor where you would like to personalize your message. In the formatting header on the right side, select "Insert Recipient Name(s)". You will be prompted to choose between First or Last Name.
One of my contacts keeps dropping from distribution
One of my contacts keeps dropping from distribution
The email was rejected by the recipient's mail provider. This could be related to an incorrect email or the email being flagged as spam. Validate the spelling of recipient's email address, review recipient spam filters, and try sending the email again. Bounce notifications will be sent independently of the tracking report, should any of your recipients fail to receive the message.
View our troubleshooting guide here for more. https://support.croogloo.com/en/articles/9010757-best-practices-distribution