Skip to main content
Troubleshooting
Updated over a week ago

How do I get in touch with the Support Team?

Have a question? Please fill out an Inquiry Form (available through the chat icon below)
​
Find a bug? Please complete our Bug Report (available through the chat icon below)

Something isn't working, what do I do?

First step is to reboot your device. Just like humans, sometimes tech needs a rest.
​
Second, follow our Best Practice Guides for step by step instructions or go through our Troubleshooting Checklist.
​
Before contacting Support, please confirm if the error is present on an alternate login (i.e if using Production Office login, try your personal login.)

How do I report a bug?

Have a question? Please fill out an Inquiry Form (available through the chat icon below)
​
Find a bug? Please complete our Bug Report (available through the chat icon below)

Is there a phone number to call for Support?

No. The fastest way to troubleshoot any issues is to follow the guides provided on our Support Site. If you can't find a solution through our articles, you can get in touch through the chat icon below.

Did this answer your question?