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FAQ - Troubleshooting
Updated over a month ago

How do I get in touch with Support Team?

Have a question? Please fill out an Inquiry Form (available through the chat icon below)
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Find a bug? Please complete our Bug Report (available through the chat icon below)

Something isn't working, what do I do?

First step is to reboot your device. Just like humans, sometimes tech needs a rest.
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Second, follow our Best Practice Guides for step by step troubleshooting instructions.
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Before contacting Support, please confirm if the error is present on an alternate login (i.e if using Production Office login, try your personal login.)

How do I report a bug?

Have a question? Please fill out an Inquiry Form (available through the chat icon below)
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Find a bug? Please complete our Bug Report (available through the chat icon below)

Is there a phone number to call for Support?

No. The fastest way to troubleshooting any issues is to follow the guides provided on our Support Site. If you can't find a solution through our articles, you can get in touch through the chat icon below.

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