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Subscription Management

How to manage your Croogloo subscription

Updated over a month ago

This guide will show you how to start and end your croogloo subscription.

Start Subscription:

Simply go click the button below and select the Kit you wish to use!

Change you Subscription Plan:

To change your selected Kit subscription plans, select Manage Subscription from the top right profile icon menu.

End Subscription:

Your Kit will expire on the indicated wrap date. Otherwise the account administrator can go to the top right menu and select 'End Subscription'

Edit Subscription:

In the rare case when a production might need to change the production name, working title, or a little typo, no need to worry, head to our Croogloo support page for help.

Click on the Chat Icon.

Use the Inquiry Form under "Create a Ticket"

Fill out the request for change and associated show details.

and submit for help.


Frequently Asked Questions

How does my free trial work?

The Side Kit trial lasts 1 day, while Report and Distribution Kits have a 5-day trial period.

How do I upgrade my package?

Upgrades or changes to your kit subscription can be made through your profile icon, located at the top right corner of your screen. Select Manage Subscription to proceed. Your request will be submitted to the support team for implementation. Please note that this option is only available to administrators.

How do I end my subscription?

From the User icon located at the top right corner of every page in Croogloo, indicated by a double initial, select "End Subscription" from the options. Please note this option is only available for administrators.

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