The Outbox folder is where your outgoing distribution is held for up to 2 minutes. This allows you to undo any "uh oh" moments.

The guide below will walk you through the process of adjusting your outbox settings to modify the delay time for your outgoing emails as needed.

Step 1:

After sending an email, navigate to your outbox.

Step 2:

Select the outgoing email. If you decide to make changes, click on 'Abort'.

Step 3:

Confirm your action.

Step 4:

The email will then be moved to your drafts folder.

Step 5:

To adjust the delay time, go to the right-hand menu and select 'Settings'.

Step 6:

In the settings, navigate to the 'Production Setting' tab. Scroll down to 'Outbox Delay' and choose your preferred delay time.

Step 6:

Once you have made your selection, scroll to the bottom of the page and click 'Save'.

After following these steps, your outgoing emails will remain in your outbox for the duration of the selected delay time.

The common reasons why you cannot see your message in the outbox is because it is either: