This guide will walk you through the steps to end your subscription.
Step 1:
Start by navigating to the menu located at the top right of your screen.
Step 2:
From the dropdown menu, select the 'End Subscription' option.
Step 3:
Finally, follow the prompts that appear on your screen to complete the process of ending your subscription.
Frequently Asked Questions
How do I upgrade my package?
How do I upgrade my package?
Upgrades or changes to your kit subscription can be made through your profile icon, located at the top right corner of your screen. Select Manage Subscription to proceed. Your request will be submitted to the support team for implementation. Please note that this option is only available to administrators.
How do I end my subscription?
How do I end my subscription?
From the User icon located at the top right corner of every page in Croogloo, indicated by a double initial, select "End Subscription" from the options. Please note this option is only available for administrators.
How do I request an Invoice or payment receipt?
How do I request an Invoice or payment receipt?
Invoices and receipts are automatically issued via email on your billing cycle close and upon payment receipt. Should you need to request one, please fill out a Billing Request (available through the chat icon below) to submit your request.