How does my free trial work?
How does my free trial work?
Side Kit trial is 1 day and Report or Distribution Kits are 5 days
How do I upgrade my package?
How do I upgrade my package?
Upgrades, or changes to your kit subscription can be made through your profile icon located at the top right corner of your screen and select Manage Subscription. Your request for changes will be submitted to the support team for implementation. Please note this option is only available for administrators.
How do I end my subscription?
How do I end my subscription?
From the User icon located at the top right corner of every page in Croogloo, indicated by a double initial, select "End Subscription" from the options. Please note this option is only available for administrators.
How do I cancel my account?
How do I cancel my account?
If your personally identifiable information changes, or if you no longer desire our service, you may correct, update, delete or deactivate it by making the change on our member information page or by emailing our Billing Team at [email protected]
How do I request an invoice or payment receipt?
How do I request an invoice or payment receipt?
Invoices and receipts are automatically issued via email on your billing cycle close and upon payment receipt. Should you need to request one, please fill out a Billing Request (available through the chat icon below) to submit your request.
Where do I get your Business tax no.?
Where do I get your Business tax no.?
Our business tax number can be found on all of our invoices and receipts. Should you require any more details, please fill out a Billing Request (available through the chat icon below) to submit your request and select Tax Form Request.