Now that the Production Office is set up as a user you can use one email address as the central Reply-To address for all distribution across all admins in Croogloo.
Step 1: Add the Production Office email address you wish recipients to respond to on the Contact card
Step 2: Ensure the position is set to "Production Office"
This is required in order for the address to display on the compose screen.
Step 3: Invite the contact to Croogloo
Step 4: Grant ADMIN security group access
Step 5: Confirm the action
Step 6: Finally, Save the actions.
If you have added this email address from scratch, please follow the account validation process through in the link provided in the activation email.
If you are already signed in as the Production Office account, save the changes and you will see the updates reflected on the Compose page.
Frequently Asked Questions
How do I add an Admin?
How do I add an Admin?
You can "send invite" to any contact using the three-dot icon next to their name under contacts or directly from their contact card. This will prompt you to select their Security Access Level. Choose Admin.
How do I set Prod Office as the reply-to address?
How do I set Prod Office as the reply-to address?
Create a contact card for the Production Office email and set it to the Production department, and "Production Office" as position. Make sure to invite them as a user and select the Admin security settings. After validating the account, the email will show up as the reply-to address for all admins.
How do I share distribution drafts with other admins?
How do I share distribution drafts with other admins?
Go to the setting page, click 'Production Settings', scroll down to "Email Drafts" and check the 'Share with Admins' box. Save your changes once complete.