System and Performance

If clearing the browser and production setting cache does not work, try accessing Croogloo from a different browser or device to see if the issue persists.

Ensure you have the correct security access. If clearing the browser and production setting cache does not work, try accessing Croogloo from a different browser or device to see if the issue persists.

If one or some recipients are experiencing issues with receiving distribution, they can resolve the issue by:
- Updating inbox settings: Store production email address in their contacts and mark it as a safe sender.
- Reviewing inbox folders: Check spam and promotions folders and search the inbox by subject line or production name.
- Private servers: This must be cleared by the private server. Croogloo has no control over private servers.

This can be done by going to "Settings" and under "Production Settings". The first option is a "Refresh Cache" button.

To clear your browser cache, go to the settings or options menu, find "Privacy," "History," or "Clear browsing data," and select "Cached images and files." Choose a time range (e.g., "All time") and confirm to clear the cache.

If clearing the browser and production setting cache does not work, try accessing Croogloo from a different browser or device to see if the issue persists. Confirm if other members of your team are having the same issue. If the issue persists, submit an inquiry form for a member of our team.

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